Returns & Exchanges
At Flymax Luggage, we want you to travel with confidence, which is why we offer a 30-day window for returns or exchanges on all unused products in their original packaging. Whether the size wasn't right or you've changed your mind, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the unused luggage back into its original protective box, ensuring all tags and accessories are included to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing